Home Improvement Blog



In the next entry of our ongoing series on customer service, we speak with General Manager Chad Howman to learn how a great customer experience starts at the top.

Here at Universal Windows Direct, we take our customer's satisfaction very seriously. We pride ourselves in our large number of repeat and referral customers and a customer's experience after the purchase is essential to the growth of our company. In addition, our customers live and work in the same communities as we do. When we say we're your hometown home improvment company, we mean it and we want to be that company for the life of your home. In the first part of our series "Focus on the Customer", we speak with one of the wonderful assistants in our installation department.

It's safe to say that mother nature has fully engulfed us into her usual winter tirade and with winter, she brought her annual relentless increase in heating bills. With that being said, here are 5 helpful ways that you can reduce your energy bills during the wintertime...

We're very excited to announce that on Thursday, December 4th, 2014, Universal Windows Direct was named to the Case Western Reserve University - Weatherhead School of Management's prestigious Weatherhead 100 list for the second time in the company's existence!