Customer Reviews

See Why over 35,000 Homeowners Are Saying, “I Love My Windows”

With over two decades of experience in the exterior remodeling industry, Universal Windows Direct has established itself as a top choice for homeowners looking to elevate the aesthetics and functionality of their homes. Our commitment to delivering high-quality products coupled with unparalleled customer service has allowed us to maintain an industry-leading customer satisfaction rating. Our customer testimonials speak for themselves. See what they have to say about us.

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Customer Reviews

Since 2002, Universal Windows Direct has maintained a reputation for providing white-glove service along with the best value available on custom exterior remodeling services. See what our customers have to say.

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“Installer showed up on time and called prior to arrival. He quickly and accurately installed the window plus cleaned up afterwards. I will definitely recommend Universal Windows Direct.”

Albert B. / Bedford Heights, OH

“Very professional and efficient. They replaced 10 windows and a sliding door in our home in about six hours. We’re very happy with the product.”

Cody L. / Pittsburgh, PA

“Very professional and efficient. They replaced 10 windows and a sliding door in our home in about six hours. We’re very happy with the product.”

Cody L. / Pittsburgh, PA

“I am very pleased with the service and the quality of my replacement windows. They look great. They look so great I decided to paint the laundry room and declutter it! ”

Danielle L. / Chicago, IL

“Installer showed up on time and called prior to arrival. He quickly and accurately installed the window plus cleaned up afterwards. I will definitely recommend Universal Windows Direct.”

Albert B. / Bedford Heights, OH

“I am very pleased with the service and the quality of my replacement windows. They look great. They look so great I decided to paint the laundry room and declutter it!”

Danielle L. / Chicago, IL

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Restrictions apply, call for details. Min. Purchase 5 windows. Valid on window sizes 0-101 U.I. Valid upon initial presentation. Not valid with any other offer or discount. Financing available to those who qualify. Subject to credit approval. Financing for the GreenSky® consumer loan program is provided by Equal Opportunity Lenders. GreenSky® is a registered trademark of GreenSky, LLC, a subsidiary of Goldman Sachs Bank USA. NMLS #1416362. Loans originated by Goldman Sachs are issued by Goldman Sachs Bank USA, Salt Lake City Branch. NMLS #208156. www.nmlsconsumeraccess.org. Customer is solely responsible for securing 2023 Energy Tax Credit, and not everyone will qualify. Consult your tax professional. “Doubling” benefit shall be in the form of a discount against a qualifying purchase (total benefit not to exceed $1,100), and has no cash value HIC: NJ: 0450766458, PA: PA149897, MD: 109193

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