UWD is like my second family and I love the opportunity to come to work every day and help homeowners across the nation create a better home for themselves.
Todd Maynard, National Director of Installation
From day one, UWD has given me the tools I need to succeed and allowed me to grow both professionally and at home. Coming to work here is one of the best decisions I've ever made and I can't wait to see what the future holds.
John Paul Racin, Service Technician
Production Openings
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Service Technician
Service Technician
Universal Windows Direct is looking for driven, professional Service Technician help build our corporate location and achieve our goals of becoming the best home improvement company in the nation. UWD is a leader in the industry and currently ranked 10th in the nation as a Top Remodeler.
We believe in treating our customers and employees with the utmost respect, and seek experienced, self-motivated people to join our well-established teams. Qualified candidates will have several years of experience installing and servicing windows, siding, and doors.
Responsibilities:- Provide timely and quality repairs of customers' products including, but not limited to, screen installation, sash replacement, glass replacement, hardware replacement, and seal repairs.
- Coordinate required return visits; convey needed services, materials, and labor.
- Perform post-installation inspections.
- Anticipate obstacles that could impact customer expectations, job costs and/or code performance; recommend solutions.
Requirements:- Previous experience servicing windows and doors
- Previous experience in exterior replacement products
- Valid driver license
Compensation:- Top pay
- Medical, Dental, Vision Insurance
- 401(k), matched by UWD
- Paid time off
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Service Technician
Service Technician
Universal Windows Direct is looking for driven, professional Service Technician help build our corporate location and achieve our goals of becoming the best home improvement company in the nation. UWD is a leader in the industry and currently ranked 10th in the nation as a Top Remodeler.
We believe in treating our customers and employees with the utmost respect, and seek experienced, self-motivated people to join our well-established teams. Qualified candidates will have several years of experience installing and servicing windows, siding, and doors.
Responsibilities:- Provide timely and quality repairs of customers' products including, but not limited to, screen installation, sash replacement, glass replacement, hardware replacement, and seal repairs.
- Coordinate required return visits; convey needed services, materials, and labor.
- Perform post-installation inspections.
- Anticipate obstacles that could impact customer expectations, job costs and/or code performance; recommend solutions.
Requirements:- Previous experience servicing windows and doors
- Previous experience in exterior replacement products
- Valid driver license
Compensation:- Top pay
- Medical, Dental, Vision Insurance
- 401(k), matched by UWD
- Paid time off
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Warehouse Manager
Warehouse Manager
Universal Windows Direct is looking for a Warehouse Manager to help build our corporate location and achieve our goal of becoming the best home improvement company in the nation. UWD is a leader in the industry and currently ranked 10th in the nation as a Top Remodeler. UWD is more than a home improvement company, it is a culture driven corporation that is dedicated to improving the lives of our employees and customers.As the Warehouse Manager you will provide oversight and direction in all aspects of warehouse operations, including management of: loading/unloading materials, inventory management, and organization of the warehouse.
Responsibilities:- Handles day to day interaction with customers and manages escalations alongside Customer Service.
- Reviews, maintains, audits, and is responsible for Installer schedules, invoices, and payroll.
- Manages all documentation into CRM including but not limited to checks, cash receipts, service tickets, installer invoices, and vendor invoices.
- Prepares the warehouse daily for installations and materials shipments.
- Addresses scheduling and rescheduling concerns as they arise on a daily basis
- Assists in maintaining, updating, and auditing data entry
- Hands-on supervision of warehouse operations including loading/unloading materials
- Management and oversight of inventory. Review manifest and shipment inventory for accuracy
Successful candidates will be:- Self-Motivated: Goes above and beyond to deliver excellence
- Positive: Creates an experience people can’t forget
- Detailed-orientated: Able to think strategically to respond to business demands
- Strong communicator: Has a proven ability to communicate effectively with customer service skills
- Problem-solver: Doesn’t wait for an answer, takes initiative and create solutions
You have:- Previous warehouse management experience
- Knowledge in the Home improvement/ Construction industry
- Previous inventory management experience
Compensation and Benefits:- $40,000-$50,000 base salary
- Medical, Dental, and Vision Insurance
- Supplemental Insurance
- 401(k), matched by UWD
- Paid Time Off