
Press Center
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Proud to Be Part of Excellence
Universal Windows Direct Honors Great Day Improvements’ No. 3 Ranking in 2024 TOP 500 Bedford Heights, OH (October 8, 2024) – Universal Windows Direct is proud to…
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Buy In July
Warning: This post contains a large amount of video and photos When we partnered with the Cleveland Indians earlier this year, we knew it would be special. Not…
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Universal Windows Direct Earns 2021 Angi Super Service Award
Universal Windows Direct is proud to announce that it has earned thehome service industry’s coveted Angi Super Service Award (SSA). This award honors serviceprofessionals who have maintained high…
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Universal Windows Direct of Cleveland Earns 2020 Angie’s List Super Service Award
We are excited to share that Universal Windows Direct of Cleveland was awarded the Angie’s List Super Service Award!
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Universal Windows Direct Proudly Named to Top-15 on Qualified Remodeler’s Top 500
We are honored to land in the top-15 on Qualified Remodeler’s Top 500 this year! With our mission statement as constant and never-ending improvement, we focus on growth…
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Universal Windows Direct Named One of the Top Places to Work by Plain Dealer
The Universal Windows Direct team is pleased to announce that for the fourth consecutive year they have been named one of the top places to work in Northeast Ohio…
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It’s “Inc”redible! Universal Windows Direct is No. 870 on Inc. 5000
Great news! Universal Windows Direct was named number 870 on Inc.’s 5000. Learn the story and how we became one of the fastest-growing companies.
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Big News! Universal Windows Direct Snags Spot No. 10 on Qualified Remodeler’s Top 500
With a mission of constant and never-ending improvement, Universal Windows Direct is now #10 on Qualified Remodeler’s Top 500! Read more about it here.
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We’re One of Cleveland’s Top Places to Work in 2019!
Universal Windows Direct has again been named to Cleveland.com’s list of Top Places to Work in 2019.
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We Did it Again! Universal Windows Direct Awarded Angie’s List 2018 Super Service Award
We won another Angie’s List Super Service Award! Learn what it’s all about and what it means to you as a homeowner. It’s going to be another great…
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Customer Reviews
Since 2002, Universal Windows Direct has maintained a reputation for providing white-glove service along with the best value available on custom exterior remodeling services. See what our customers have to say.
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“Chong lee is a good guy very respectful, he explains everything very good i really recommend.”
Jesus Moreno / Chicago, IL
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“From initial sales Presentation through installation, my wife and I couldn’t be more pleased with the purchase with Universal Windows and doors.”
Rodney Schultz / Chicago, IL
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“The team was flexible on installation timing, were prompt, and completed the project on schedule. Great job!”
Scott Lesinski / St. Louis, MO
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“Just had a great experience with salesman Chong Lee. He was able to meet the price I requested, and I am very happy with it. Looking forward to the actual installation of my new front door!”
Suzanne Willis / Chicago, IL
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“Every step of the process was perfect. The installers did amazing – worked extremely hard, did not rush, and were meticulous. I highly recommend!”
Kyle Thomas / Columbus, OH
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“Love the savings Bryce gave me. Can't wait for my doors to come in. Cool guy!”
Tonya Sayles-Houston / Cleveland, OH

















































