
Window Installation & Warranty Information

Replacement window installation is one of the best investments you can make for your home. New windows can increase your home’s value as well as drastically reduce energy bills.
But, after the work is completed, you need to make sure that your investment is protected.
That’s why Universal Windows Direct offers a True Lifetime Window Warranty, so you have peace of mind knowing your home – and your investment – are protected.
Our certified window installers pay meticulous attention to detail. Every element of the window is correctly installed into the home to create a weathertight seal. This ensures the window performs up to its air infiltration ratings by reducing drafts. The window will also effectively prevent rainwater and moisture from entering into the home.
Window Installation Process

Window installation from Universal Window Direct follows a proven process that ensures top craftsmanship and correct installation. Replacement windows are typically installed from the inside of the home, although special circumstances may require exterior window installation. The project manager will inform the homeowner if the windows are replaced from the interior or exterior.
Our insured installation team arrives on time and will introduce themselves before work begins. The work area is then prepared to ensure the working area is safe. Workers may put down large cloths to catch dirt and debris that falls from the install. The cloths will also help prevent damage.
The window installation project will take a day or two to complete. After the project is finished, a final walkthrough is conducted to ensure complete customer satisfaction.
Replacement Window Warranty Protection
A good window warranty covers numerous components and performance mechanisms of a window. The True Lifetime Warranty from Universal Windows Direct offers:




The warranties are non pro-rated and 100% transferable to a subsequent homeowner for the period of 20 years. Universal Windows Direct stands by our products, which is why our window installation and window products are backed by one of the best warranties available in the industry.
Choosing Universal Windows Direct gives peace of mind with window installation, warranty, and product satisfaction. Reach out today to request a free estimate or find a location near you!
Industry-Leading Warranties
Our products are backed by a True Lifetime Warranty that’s transferable to the next homeowner.
Customer Reviews
Since 2002, Universal Windows Direct has maintained a reputation for providing white-glove service along with the best value available on custom exterior remodeling services. See what our customers have to say.
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“Chong lee is a good guy very respectful, he explains everything very good i really recommend.”
Jesus Moreno / Chicago, IL
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“From initial sales Presentation through installation, my wife and I couldn’t be more pleased with the purchase with Universal Windows and doors.”
Rodney Schultz / Chicago, IL
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“The team was flexible on installation timing, were prompt, and completed the project on schedule. Great job!”
Scott Lesinski / St. Louis, MO
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“Just had a great experience with salesman Chong Lee. He was able to meet the price I requested, and I am very happy with it. Looking forward to the actual installation of my new front door!”
Suzanne Willis / Chicago, IL
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“Every step of the process was perfect. The installers did amazing – worked extremely hard, did not rush, and were meticulous. I highly recommend!”
Kyle Thomas / Columbus, OH
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“Love the savings Bryce gave me. Can't wait for my doors to come in. Cool guy!”
Tonya Sayles-Houston / Cleveland, OH







































