Joe Pianecki, owner of Universal Windows Direct of Akron, has been a longtime member of the Universal Windows Direct family, primarily as the owner of the Akron, OH, location and one year as the VP of National Sales at the Corporate headquarters in Bedford, OH. Through his experience working with UWD locations across America he learned valuable skills that have been utilized by Universal Windows Direct of Akron to improve the overall customer experience and provide homeowners with a seamless home improvement project from start to finish.
By providing customers with the highest quality home improvement products and installation at fair prices, Joe and his team have built a solid base of satisfied customers throughout Portage, Stark, and Summit Counties. He attributes this success as a company to his desire to educate consumers on the importance of home improvement projects, like replacement windows, and provide them with knowledge, insights, and total honesty so that they may make an informed decision.
Because of Joe's continuing commitment to excellent customer service, Universal Windows Direct of Akron has been continuously ranked as a Top 5 Universal Windows Direct location and in 2013 was named Most Improved Location. In addition, they have an A+ Rating with the Better Business Bureau and have been repeat recipients of the Angie's List Super Service Award. The Super Service Award honors business on Angie's List that are in the top 5% of customer satisfaction.
Universal Exteriors LLC DBA Universal Windows Direct of Akron